Refund policy

Thank you for shopping with us!
Please read this policy carefully before making your purchase. By completing a transaction on our website, you agree to the terms outlined below.

DIGITAL PRODUCTS – NO RETURNS OR REFUNDS
All of our products are digital and are delivered electronically via email upon successful purchase. Due to the nature of digital content, all sales are final, and we do not offer returns, exchanges, or refunds once a purchase has been completed and the digital product has been delivered.
Once a product has been purchased and delivered, it cannot be returned, and no refund will be issued.

ORDER ISSUES
If you experience any problems with your order, such as not receiving the download email, receiving a corrupted or inaccessible file, or receiving the wrong product, please contact us within 7 days of your purchase. We will work with you to resolve the issue and ensure you receive the correct product in working condition.
Email: Goddid@PhnxbyCharr.co

CHARGEBACKS
If you have an issue with your purchase, please contact us before initiating a chargeback or payment dispute so we have an opportunity to assist you.
Initiating a chargeback or dispute without first contacting us may result in the suspension or termination of access to our products and services, where permitted by applicable law.