Refund policy

 

Return & Refund Policy

Thank you for shopping with us!

Please read this policy carefully before making your purchase. By completing a transaction on our website, you agree to the terms outlined below.

Digital Products – No Returns or Refunds

All of our products are digital and are delivered instantly via email upon successful purchase. Due to the nature of digital content, all sales are final, and we do not offer returns, exchanges, or refunds under any circumstances.

Once a product has been purchased and delivered, it cannot be returned, and no refund will be issued.

Order Issues

If you experience any problems with your order (e.g., you did not receive the download email, the file is corrupted, or you received the wrong product), please contact us within 7 days of your purchase. We will work with you to resolve the issue and ensure you receive the correct product in working condition.

You can reach us at:
📧 Goddid@PhnxbyCharr.co
📞 803-226-7087

Chargebacks

Initiating a chargeback or dispute without contacting us first may result in the permanent suspension of your access to our products and services.